Server

ANGRY CRAB SHACK JOB DESCRIPTION

Position: Server

Job Summary:

We are a growing restaurant looking for Hosts, Bussers and Runners (HBR) to enhance our company.

We are looking for creative, motivated people with the ability to work in a fast-paced and teamwork-oriented environment. You will need to be organized, have basic serving skills, communicative, high energy and have a positive attitude. You will report to the General Manager with a dotted line to the Front of the House Managers. This position requires nights and weekends each month.

Requirements:

• Be able to be on your feet for 4-10 hours.
• Knowledge of service standards.
• Be able to lift and carry 10-20 lbs.
• Be willing to get hygiene and related service training.

Responsibilities:

• Serves guests with food and beverages in a positive and friendly manner.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by setting tables, chairs, condiments, and service utensils.
• Protects establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps guests select food and beverages by suggesting menu items, explaining the menu offerings, and answering food preparation questions.
• Transmits orders to bar and kitchen by recording guests’ choices and identifying guests’ special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering guests’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
• Responds to additional guest requirements by inquiring of needs and observing dining process.
• Maintains table setting by removing courses as completed, providing tools, refilling water glasses, and being alert to guest spills or other special needs.
• Concludes dining experience by acknowledging choice of restaurant and inviting guests to return.
• Obtains revenues by totaling charges, issuing bills, accepting payments, and returning change or credit card and signature slip to guests.

Qualifications:

• Work well under pressure and in a fast-paced environment
• Able to handle money accurately and operate a point-of-sales system
• Teamwork
• High energy level
• Dependable, punctual & honest
• General math skills
• Verbal communication
• Customer service

*Please note that due to the nature of the industry, you will be required to work on a shift basis on a rota basis.

*Only successful candidates will be contacted for interview/voluntary trial shift.

*All applicants will be required to prove that they are legally allowed to work in the United Kingdom.

About Angry Crab Shack

We Love Seafood at Angry Crab Shack.

Whether you are celebrating a big birthday, a milestone anniversary, or another special occasion, Angry Crab Shack is the place for a one-of-a-kind experience. Delicious food, a fun environment, and a team of amazing staff make a visit to Angry Crab Shack memorable for everyone. Bibs are provided to keep shirts clean, but you can get as messy as you want as the tables are covered with paper. Those who do not love seafood, they can choose from flavorful Po’boys, delicious cheeseburgers, and juicy chicken sandwiches. Angry Crab Shack even offers vegetable and tofu options for vegetarians.

Benefits:

• Legal Holiday Pay
• Double pay if you work on bank holidays
• Service charge and tips
• Bonus
• Employee discount
• Paid training
• Birthday off and birthday extra discount
• Development opportunities if you want them
• Recognition programs and associate awards to appreciate outstanding talent
• Wellbeing and community engagement activities on and off property
• Workplace Pension Scheme

Work location: On-site

Job Types: Part-time

Salary:

• Hourly rate £11.5-13.5 (£11 in probation)

Schedule:

• 8 hour shift

Ability to commute:

• London, W1D 7PA: reliably commute or plan to relocate before starting work (required)

Experience:

• Catering: 1 year (preferred)

Job Type: Part-time

Salary: £11.50-£13.50 per hour

Benefits:

• Company pension
• Employee discount
• Flexitime

Schedule:

• Flexitime
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Tips

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Expected start date: 25/02/2023