Medical Receptionist/Administration
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Position Overview & Specifications
We are looking to employ an enthusiastic, adaptable and hardworking person to join our well organised Practice.
We are a large, friendly practice which provides patient care from Broughty Ferry Health Centre. Previous experience of working within primary care would be desirable although not essential as full training will be given to the successful candidate.
The successful candidate should have:
- Excellent communication skills – both written and verbal and a confident, courteous and friendly manner both in person and on the telephone
- Good computer skills with the understanding and knowledge of Microsoft Office applications and with a willingness to learn or have experience with the GP IT systems within the practice
- Good organisational skills
- you should be able to work well under pressure and have the ability to work as part of a team and also independently
- The ability to be able to work flexibly in order to meet the needs of the practice. This includes assisting with extended hours rota and overtime as required, at times of staff absence.
- The ability to enjoy assisting members of the public and providing the highest quality of care to our patients
- Be professional in your approach at all times
- The ability to have an understanding of patient confidentiality
previous experience of working within a busy Surgery or Hospital environment or similar would be desirable although not essential as full training will be given to the successful candidate.
Hours: 24 to 28 hours per week – spread over five days
Practice open: Monday to Friday 0800 – 1800 hours
Salary: Band 2/3 (depending on previous experience)
Closing date : Midday Friday 10th February 2023
Interviews expected to take place Thursday 23rd February 2023
Application Method : please send your CV along with a hand written covering letter to:
Mrs Kim Paton,
Practice Manager,
Broughty Family Healthcare,
103 Brown Street,
Broughty Ferry, Dundee. DD5 1EP.
For informal enquiries regarding this post, you are welcome to contact the above on :
Telephone: 01382 736373
PLEASE NOTE THAT NHS TAYSIDE APPLICATION FORMS WILL NOT BE ACCEPTED
PLEASE NOT THAT INDEED ELECTRONIC APPLICATION WILL NOT BE ACCEPTED
We do not accept applications by email – please post or hand into the Practice
Please note, if you have not been contacted regarding an interview 2 weeks after the closing date, your application has been unsuccessful on this occasion but we thank you for your interest.
Job Types: Part-time, Permanent
Part-time hours: 24 - 28 per week
Salary: £19,484.00-£20,913.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
COVID-19 considerations:
All patients/staff entering the building must wear a mask and we are following NHS guidelines.
- Personal protective equipment provided or required
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: One location
Application deadline: 10/02/2023
Reference ID: mr24-28/jan23
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Medical Receptionist/Administration roles across Broughty Family Healthcare's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,484 - £20,913 bracket, including retirement vesting and health parity.
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