Application & Technical Support Engineer
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Position Overview & Specifications
Application & Technical Support Engineer
Location: Heathrow, London
About KEYENCE:
KEYENCE is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, KEYENCE has experienced rapid growth and is now turning over more than $7 billion global sales per year. We also operate on over 50% profit due to our Direct Sales model!
We have been listed on Forbes “The World’s Most Innovative Companies” Top 100 every year since its inception and we have over 300,000 clients worldwide, including the main blue chip manufacturers.
Job Specification:
- Provide product and application support for customers both off-site and on-site
- Provide continued support for Sales Engineers
- Test and create reports for technical applications
- Launch new products to sales teams by giving presentations, demonstrations and tests
- Plan, design, develop and deliver trainings on existing products
- Control preparation , management and fixing of demonstration equipment for Sales Engineers
- Develop, update and disseminate technical guides and tips in order to increase the knowledge and skill level of the sales force via company intranet and/or electronic newsletters
- May need to assist salespeople with on-site presentations to customers, as and when needed
- Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
- Understand and observe company/department policies and procedures
- Handling IT related issues and other duties or projects, as and when assigned
- Develop, proofread and modify all new product release materials such as product literature, technical and sales manual, training manual through coordination with the parent company
- Attending and supporting marketing exhibitions
Personal Requirements:
- Degree educated in an STEM discipline
- Placement/year in industry preferred
- Must be eligible to work in the UK
- Must have a full driving licence, valid in the UK
Package:
- Starting Salary - £30,000 + Area Allowance
- Quarterly Bonus
- Advanced Company Pension
- Life Cover
- Private Healthcare (including subsidised Gym Membership)
Job Types: Full-time, Permanent, Graduate
Salary: From £30,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Quarterly bonus
Education:
- Bachelor's (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Machinery Manufacturing
Based on transatlantic hiring benchmarks for Application & Technical Support Engineer roles across KEYENCE UK's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Machinery Manufacturing.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £30,000 bracket, including retirement vesting and health parity.
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