Showroom Host / Receptionist - Mercedes-Benz & smart of Bolton
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Position Overview & Specifications
Marshall Motor Group have been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way.
The Role
We are seeking a Showroom Host / Receptionist to join our Mercedes-Benz & smart of Bolton. This role will see you act as the face and voice of Mercedes-Benz & smart, greeting sales and service customers both face to face and by phone. Reporting to the Head of Business, this role is offered on a full-time, permanent basis, and provides the chance to work in a professional environment with the UK’s 12th Great Place to Work®.
Monday - Friday 8.30am - 6pm
Responsibilities
- Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
- Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
- Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
- Deal with incoming and outgoing mail and deliveries
- Assist with administrative tasks as required
Required Skills and Experience
To be successful, you will have previous experience as a Receptionist / Showroom Host within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills. In addition to your experience, you will demonstrate:
- Excellent verbal and written communication skills with a strong customer service focus
- Strong organisation and time management skills
- Attention to detail
- A commitment to the Marshall Values of People, Customers, Integrity and Innovation
The Company
Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 5,000 colleagues and a turnover of over £2billion; we are still growing! Benefits available to our colleagues in addition to generous salary packages include:
- Colleague discounts on new and used vehicles, parts and servicing
- 25 Days Annual Leave Additional Holiday Days added for length of Service
- Training and continual Self Development
- MAVTA reward and recognition awards
- Free Eye Care Vouchers
- Up to £2000 Colleague Referral Bonus
- Marshall Rewards discount shopping portal
- Life assurance at no cost to you
If this sounds like you, please submit your application today to be considered for this exciting opportunity!
#INDSJ
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Motor Vehicle Dealers
Based on transatlantic hiring benchmarks for Showroom Host / Receptionist - Mercedes-Benz & smart of Bolton roles across Marshall Motor Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Motor Vehicle Dealers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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