HR Systems Administrator
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Position Overview & Specifications
Protocol is delighted to be recruiting for a HR Systems Administrator in the Uxbridge area.
Salary: £30,000 – £40,000
This role will require an Enhanced DBS
Up to 2 days WFH
The Systems Administrator will play an important part in the administration of the organisation’s HR & Payroll system, iTrent, and will work closely with Systems Administrator at Richmond who use CIPHR. The Administrator will ensure the delivery of a high-quality customer focused service by providing comprehensive support and system administration.
Duties:
· Prepare hardware and software to receive any new iTrent installation.
· Make iTrent documentation available to users as required.
· Inform the various iTrent users, both as individuals and as groups, of any changes that are relevant to them, and determining any actions that may be required as a result of these.
· Upgrades, patches and new system settings and processes need to be evaluated, and, when appropriate, installed into the college’s live system in a controlled manner and to liaise with users accordingly.
· Ensure that iTrent Audit is enabled, and audit policies and audit archive procedures established and scheduled.
· Be aware of Batch and Workflow tasks to be performed by the iTrent system and to ensure that any associated actions that need to be performed are completed.
· Where appropriate send messages to iTrent users, such as issuing warnings, system outages, user reminders and application tasks that need to be performed.
· Produce business objects reports as required for the HR and Payroll teams and as required the post holder will review system generated reports to identify errors or irregularities.
Person Specification:
· Good understanding of HR or Payroll policy, process, and experience of working with iTrent.
· Experience of working with CIPHR is desirable.
· Experience of working collaboratively with internal and external stakeholders, establishing, and maintaining positive working relationships and removing unnecessary barriers to service delivery
· Experience in the production and analysis of statistics and management information using business objects.
· Ability to prepare and write reports to support the HR team with strategic priorities and for other stakeholders.
About Protocol
Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.
We're more than a recruitment agency - we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone.
Whatever your career goals, we've got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs
The legal bit...
Protocol National ltd trading as Protocol are acting as an employment business for this position. If you are successful, Protocol is required to see evidence of your Right to Work in the UK; in addition to you applying for an enhanced DBS Certificate should you not already hold a suitable certificate registered on the DBS Update Service. The position is subject to agreement to Terms and Conditions and suitable application and reference process. As a result of the volume of applications we are currently receiving we regret that we may be unable to respond with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.
Job Type: Full-time
Salary: £30,000.00-£40,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
- No weekends
Experience:
- system administration: 2 years (preferred)
- iTrent: 3 years (preferred)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for HR Systems Administrator roles across Protocol's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £40,000 bracket, including retirement vesting and health parity.
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