Technology Support Specialist - Onsite at PwC London Offices
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Essential Criteria
In this role, the successful candidate will;
- Deliver customer centric support that creates positive and valuable experiences
- Maintain an innovative technology focussed environment where customer satisfaction is as at the forefront of everything we do
- Troubleshooting hardware and software used by the firm
- Create and deliver innovative one-to-one, group and virtual training events that are focussed on our customer’s use of technology
- Engage with other PwC teams on new technologies, ensuring the Tech Lounge is always prepared
- Have a friendly and approachable manner that is customer focussed
- Provide feedback and suggestions for improvements to the wider customer experience
- Establish strong working relationships with customers at all levels
- Proactively anticipate, identify and resolve problems, applying knowledge in complex and challenging situations
- Effectively communicate and share technical information to audiences at all levels of the firm
- Build a strong culture of change and innovation within the Tech Lounge
- Work to a shift timetable to cover core hours as this is an onsite role that will be rotated between both London Offices
Requirements
- Experience of delivering excellent customer satisfaction
- Technical interest in Windows, MacOS or mobile OS
- Enthusiastic around technology and innovation
- Effective problem identification and solution skills
- Strong team player and collaborator
- Ability to work from both London offices
- Legal authorisation to work in the UK
- Fluent in written and spoken English
- Flexibility to work from different PwC offices and offsite locations where required
Desirable Criteria
- Experience in delivering a technical support service
- Technical expertise [Windows, MacOS, Mobile]
- Experience in an education or training role
Not the role for you?
Did you know PwC offers flexible career arrangements and contract work? Learn more.
The skills we look for
The PwC Professional is our global framework for defining and encouraging leadership at all levels. Learn more.
The Deal
‘The Deal’, our firmwide Employee Value Proposition’ empowers our people to be the best they can be. Learn more.
Our commitment to you
We’re committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PwC. Learn more.
Application support
If you’re a person with a disability, if you’re neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to make reasonable adjustments to our processes for you. Learn more.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Accounting & Tax
Based on transatlantic hiring benchmarks for Technology Support Specialist - Onsite at PwC London Offices roles across PwC's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Accounting & Tax.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £29,400 - £36,532 bracket, including retirement vesting and health parity.
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