Executive Assistant to CEO

Executive Assistant to CEO

Permanent

London Office

apply by 07/07/2023

Apply now

At New Look, everything we do is for the love of fashion. Without following that core belief, we wouldn’t be where we are now. But, what else does it take to be one of the biggest brands on the UK’s high street? We think that it comes down to our employees and our mission to be the leading omnichannel destination for 18–45-year-old women, with a purpose to “inspire that New Look feeling”.

We’ve been at the forefront of British high-street fashion since 1969. Over the last 50 years, we’ve grown to be a global, multichannel brand offering on-trend, value-driven fashion for women, men, girls and boys.

Our passion is feel-good fashion at feel-good prices – and we truly believe that all starts with us. Our values inspire us every day: we play to win, we’re customer-obsessed and we work as one to give each and every one of our customers That New Look Feeling.

The Role

An exciting opportunity for an established Executive Assistant to provide first class support to our CEO, based in the London head office. Anticipate, progress, and deliver assistance in whichever capacity it is needed or requested, efficiently and effectively. The role is dedicated to facilitating, communicating, and connecting people, projects, and tasks within New Look and with other external companies and parties. Calendar management is a vital part of this role. Most of the seasonal milestones and many other key recurring meetings require the CEO’s attendance. As such, the scheduling of meetings as a matter of some urgency, whilst liaising with stakeholders continually, is critical. You will be a professional and confident point of contact, whilst always positively representing New Look internally and externally, and acting as a role model to wider business support teams.

Key Responsibilities

Balance friendly access to the CEO, with polite but firm boundary setting

Extensive diary management, including managing supporting materials and room/tech setup. Awareness of current business agenda to reprioritise quickly when necessary.

Screen e-mails and calendar invites on behalf of the CEO, responding and prioritising as necessary on their behalf

Support with Chairman’s visits, along with frequent clear and accurate communication with all Non-Exec Directors, ensuring timely response to updates at all times

Work closely with CoSec to manage materials for all Board meetings and assist in preparation of CEO reports

Coordinate Board meetings in our various Support Centres, incl. facilitate lunch and refreshments

Support in all C-Suite and Director meetings by preparing agendas, taking minutes, and managing actions

Effectively write correspondence, proofread documents, and provide input towards all CEO communications, understanding their tone of voice

Manage conflicts by agreeing priorities upfront and managing team expectations and relationships positively

Willing, proactive, adaptable approach to taking on a variety of special tasks and projects, following them through and delivering them to deadline

Uphold a high level of confidentiality with sensitive information, financial documents, and employee relations

Can be relied upon to help produce documentation and compile relevant data, as required

Organise travel arrangements and accommodation as requested

Timely assistance to legal and finance teams when CEO’s approval of documents is required

Work closely and build good relationships with Personal Assistants across the company

Reliable and trustworthy relationship with Exec team/DR’s, providing guidance as required

Provide some personal administrative to enable CEO to focus on business priorities

Active role in Social Committee, working with PX Manager to uphold a positive culture, managing budgets set by Finance

About You:

CEO and Board level experience

Excellent range of IT Skills (Esp. MS Office/Teams)

Excellent verbal and written communications skills

Diary Management essential (Outlook) and outstanding organisation skills

Professional, positive, and approachable

Confident, but not arrogant or status driven

Proactive and re-active in a constantly changing fast paced environment

Pacey, while keeping an eye on the detail

Excellent communication and interpersonal skills at all levels, both internally and externally, ensuring high level of accuracy

Collaborative team player who is also mature enough to work alone

Tolerant, professional, flexible and resilient approach to changes

Realistic, dependable, and balanced work ethic – this is a busy, hands-on role that needs a sleeves rolled up approach

Discreet and trustworthy with extremely high level, confidential information

Ability to multitask and can operate effectively and efficiently in a fast-paced environment

Effective at negotiating with and influencing to achieve optimum business results and outcomes

Experience in Retail/Fashion sector (desirable)

Why New Look?

The amazing people, the love of fashion – there are so many reasons to love working at New Look.

We offer training to support you and your career progression, so that you can be at your absolute best.

You’ll also receive these amazing benefits:

• 40% staff discount
• Monthly 25% off privilege vouchers for family and friends to enjoy
• Quarterly sample sales
• Season ticket loans

Apply now