Samsung Wallet Propositions Manager

Position Summary

Role and Responsibilities

Strategy

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  Establishing and implementing a transformation roadmap for Samsung Wallet UK and Ireland
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  Ongoing roadmap management and presentation to leadership team with regular reporting against strategic goals

Product & Proposition development and GTM

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  Developing and launching payment solutions that will offer 100% issuer coverage
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  Designing, building and launching a Samsung Cashback Rewards platform / programme
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  UK market validation, launch planning and execution of global HQ initiatives
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  Creating and launching UK originated new product propositions associated to Samsung Pay that contribute to the agreed Key Performance Indicators
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  Influencing and gaining support from HQ and key partners for new propositions
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  Maintaining and improving the app User Experience, working with UI/UX teams

Business Development

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  Managing key strategic partner relationships encompassing Fintech's, Reward Merchants and major participating traditional issuers to maintain and grow business
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  Engaging non-participating issuers at a leadership level to influence participation
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  Expand Samsung Cashback Rewards platform / programme post launch
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  Managing and leading more complex deal negotiations from initial term sheet through to contract

Reporting, Management and Operations

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  Influencing key partners ensuring optimal custom service delivery and operations for Samsung Pay and Samsung Pay Card
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  Proactive P&L management to optimise revenue and identify investment opportunities
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  With the reporting team, track Key Performance Indicators targets, ensuring you are on track at all times, putting in place mitigations if forecast does not meet target.
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  Putting in place detailed forecast for all key metrics including, MAU, Registered Users, revenue and churn.

To be successful, you will possess the following skills and attributes:

• Extensive experience in Payments (5 years+) and enjoys developing and delivering long term vision and strategy, effectively contributing to the vision in an environment that is fast paced, fluid and evolving.
• Will be able to work closely with channels, customers, technical specialists, executive management and the industry to position Samsung’s Pay as market leading
• Excellent relationship management skills An ability to establish and maintain long term relationships with customers, internal partners, and industry influencers in both technical and commercial fields
• Detail orientated with a dynamic approach to workload and projects, plans ahead thoroughly and lays out clear achievements
• Effectively prioritises across multiple organisations and projects
• In depth understanding of the Payments ecosystem and the interplay between different partners and channels within the space to deliver a simple solution to consumers.
• Likes ambiguity and the challenge of simplifying problems to meet consumer needs
• Consultative, engaging, and good with people ability to work within a complicated matrix structure of inter related teams and lead to ensure that customer needs are met
• A genuine passion for Business and the ability to inspire others to have the same
• Future focused, always looking to identify and leverage consumer
• grounded opportunities for future profitable growth

Skills and Qualifications

What does success look like?

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  5 years’ experience in global payments companies focusing on business development, strategic partnerships, loyalty, and payment products.
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  Knowledge of digital payments, e-commerce, mobile wallets, and Card products (Debit, Credit, and Co-brand) are essential
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  Knowledge of UK, European and international payment landscape and regulations
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  Experience in P&L management
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  Proven experience of successful business strategy development and execution
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  Strong track record in identifying, negotiating, and launching strategic partnerships with multinationals companies and start-ups to improve revenue performance
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  Strong communication skills with a high level of confidence, adept at cross functional influencing and external negotiations
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  Ability to inspire and persuasively communicate ideas, overcome obstacles, lead people and compel partners
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  Experience managing large complex projects
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  Strong troubleshooting capabilities and intensely goal-oriented
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  Detail oriented and flexibility to adapt to changing priorities or deliverables
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  Market analytical abilities
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  Leadership / interpersonal skills
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  Creative problem solving skills

Interview process:

• 4 Stages of the interview process
• Initial 30mins get to know each other screening call
• First Interview CV review and role overview with Kyle Brown Head of CS&T
• Second Interview Presentation task and Samsung competency interview: Kyle Brown Head of CS&T & either Melanie Rolfe or Stuart Mayo
• Third Interview: 30mins with one of the team to discuss org and culture
• Fourth Interview 30mins with Director of CS&T Teg Dosanjh