Role Overview & Responsibilities
Contrat
Stage
Localisation
Londres
Référence
R-34105
Catégorie
Bureaux
Presentation of the role:
You will support the Trade and Meetings & Events team on their daily tasks including but not limited to indirect accounts management, group sales and production for both leisure and corporate. The missions will vary depending on the seasonality’s needs and periods of the year.
As a Trade and Meetings & Events VIE, you will be responsible for:
Compliance with Club Med processes
Trade team support
M&E sales & production support
You will report to the Head of Sales Trade & M&E.
Qualify, quote and confirm group requests
Keep Salesforce updated with contacts and contracts
Liaise with transport to finalize flight requirements
Issue contracts
Confirm the groups to the Revue Management (RM) at time of deposit received
Work with business developer and key account managers to identify and develop group opportunities
Fill in the Production portal properly
Send invoices and follow-up on payments
Communicate invoices to the accountant
Send an information memo to the client
Enter the rooming list and communicate it to the resort
Finalize the program with the group and make all necessary changes (contact the resort to assess possibilities)
Sell extra-services (excursions…) to the client Advise the resort and send the program/BEO
Assist client on a day-to-day basis to organize the event
Support daily incoming admin requests from indirect partners
Support the development of the indirect booking platform (CMTA)
Support marketing strategy to develop indirect sales (social media, CRM, incentives etc)
Be in charge of weekly sales reporting
If you are client oriented, have negotiation, organisation and strong admin skills, you may be the perfect candidate for this role.
Education
:
Master’s degree in business and/or hospitality – Business School / Universities
Previous Experience
:
Experience in sales
Experience in the hospitality industry in a plus
Languages
:
English and French (both mandatory)
Hard Skills
:
Word, Excel, PowerPoint, Salesforce
Soft Skills
:
Entrepreneurial spirit, persistent & demanding, open-minded, team player. Reactive, target oriented.
Location
London, UK (Wimbledon)
Anne Browaeys
CEO Marchés Europe et Afrique
" Travailler au sein de notre Business Unit des marchés Europe et Afrique, c’est accompagner chaque client vers la prochaine expérience Club Med qui fera son bonheur. C'est créer un parcours client omnicanal et sans couture. Résolument dynamique, la BU se verra commercialiser 9 nouveaux Resorts dans les 3 années à venir avec une participation décisive à la croissance de l'entreprise "
Vous travaillerez en Bureaux
- Vous travaillerez au sein d’équipes multiculturelles et bienveillantes
- Vous serez acteur de votre évolution professionnelle grâce à une forte politique de mobilité interne et internationale
- Vous participerez à faire vivre des moments inoubliables à nos clients et nos équipes en Resorts
- Vous développerez vos compétences en participants aux projets amitieux d’une entreprise tournée vers l’avenir et l’innovation
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