Operations Manager
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Position Overview & Specifications
We have an opportunity for an Operations Manager to join our team out of North London.
You will be managing a team of Project Managers and Site Managers and direct reports to provide a first class service to our Clients and sustainable, growing Operational service in the South Planned Maintenance Division.
The role is to act as the interface between the the various clients at monthly review meetings and deliver all contracts to an extremly high standard making sure KPIs, Health & Safety is maintained to the clients expectations and Wates high standards at all times.
Key Accountabilities will include:
Responsible for all regional delivery; building and maintaining an effective and motivated team- Lead the division with a operational and commercial mindset making sure the team are aware of contract obligations and how they can influence profitability at all times
- Ensure that all projects are set-up with company governance maximised, production control in place and productivity regularly monitored
- To work and develop relationships with all key clients to allow each contract to run in accordance with the brief and the clients high expectations. Attend all client progress meetings giving feedback, progress and all KPI data as requested.
- Procure work by maintaining and developing contacts in the industry, as well as have direct involvement in the strategic thinking applied to the Unit's tenders
- To work with all key supply chain partners making sure all Operating Framework compliance details are in place before commencement of any projects
- Monitor and approve the financial forecasts; ensuring that the best cost planning information is provided
- To drive compliance and operating excelence througout the division at all levels.
To be successful in the role you will already be in an operational leadership role and have experience in successfully managing maintenance teams and projects and been accountable for all disciplines from the bidding stage; from design and planning through to handover, all within time and budget.
We are looking for the ability to lead and influence at all levels to deliver outstanding results, successfully develop relationships to create future opportunities and have a proactive approach to risk management and value-add.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Construction
Based on transatlantic hiring benchmarks for Operations Manager roles across Wates's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Construction.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £36,210 - £43,621 bracket, including retirement vesting and health parity.
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